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Resolve Auto-Start & Auto-Launch issues on your Google TV devices

A quick guide on how to implement auto-launch and auto-start on your Google TV for the Display NOW app.

We will cover the auto-start feature first i.e. the Display NOW app will be automatically started back up again if it is exited for any reason.

Go to Settings > Apps > Special app access > Display over other apps, make sure the Display NOW app is allowed.


1)
Go to "Settings"

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2)
Select "Apps"

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3)
Select "Special app access"

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4)
Select "Display over other apps"

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5) 
Ensure that the "Display NOW TV player" is ON.

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Next we'll cover auto-launch i.e. whenever your TV is turned on the Display NOW app will automatically launch in approximately 30 seconds.


1) 
Go to "Safety guard"

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2) 
Select "Permission shield"

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3) 
Select "Auto launch permission"

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4) 
First toggle "Auto manager" to closed. Then toggle "Display NOW TV Player" to opened. Please make sure to do these steps in order to make sure everything is working properly.

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Lastly, make sure both options shown below are turned on in your Display NOW app's menu.

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